Refund Policy
Unless otherwise expressly agreed in writing by The Craft Zone, full payment for participation in a course is required at the time of registration. In the case of course that include a trial window, such a trial window shall be made available only after the full payment. There will be no refund allowed for any reason whatsoever. For all the course. Refund will be proceeded only in case The Craft Zone fails to follow steps informed in course.
It is the sole responsibility of the user enrolling into a course to check the accuracy of, and evaluate the suitability and relevance of, the course elected. The enrolment into a course is non-transferable.
To make payment for any course or to purchase any services or products offered by The Craft Zone through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). The Craft Zone does not store any of your credit card information or such other information restricted by the Reserve Bank of India for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case The Craft Zone third-party payment provider stores any such information, The Craft Zone will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and The Craft Zone is in no way liable for any such losses and is neither responsible to reimburse/make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.
Failure to pay the applicable course fee may result in withdrawal of your access to a course. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. The Craft Zone does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase.